Q: What certifications do you have? A: We hold ISO9001, Halal, Kosher, COA, HACCP, a Business License, and a Food Management License.
Q: Do you offer product packaging design services?
A: Yes, we provide professional packaging design services, including bottles, bags, boxes, strips, droppers, jars, and more. Q: What products do you offer？
A: Our product range includes hard capsules, soft capsules, tablet candies, solid beverages, liquid beverages, protein powders, and soft candies.
Q: How do you ensure quality control?
A: a. High-grade clean workshop environment. b. Advanced inspection center equipped with HPLC, GC, and
other instruments for R&D and QC testing of each batch. c. Third-party testing for heavy metals, pesticide residues, and other safety standards.
Q: What payment methods do you accept?
A: We accept T/T, Trade Assurance, PayPal, Western Union, Alipay, Credit Card, and L/C.
Q: How do you handle after-sales support?
A: We provide full after-sales support, including quality and quantity assurance, product usage guidance, troubleshooting, and issue resolution.
Q: How do you handle customs clearance? If my order is seized, will you refund or reship?
A: We have extensive experience in customs clearance, so issues are rare. If a seizure occurs due to our mistake, we will either reship or provide a refund.
